We Don’t Just Dry Homes. We Help Families Recover.
A fire can change everything in a matter of minutes. Even after the flames are extinguished, your property may suffer from smoke damage, soot contamination, water damage from firefighting efforts, structural instability, and lingering odors. Recovering from a fire requires more than cleaning—it requires an experienced restoration contractor capable of managing every phase of the restoration process.
OCC911, Inc. provides 24/7 emergency fire damage restoration, smoke damage cleanup, soot removal, odor elimination, emergency board-up, water mitigation, and complete reconstruction throughout Orlando, Central Florida, Tampa, Jacksonville, and surrounding communities.
Since 2007, OCC911 has restored thousands of residential and commercial properties after fire losses. We are recognized throughout Central Florida as the #1 Large Loss Fire Restoration Specialist, with the experience, manpower, equipment, and project management expertise to restore everything from single-family homes to apartment communities, condominium buildings, hotels, office complexes, schools, churches, and large commercial facilities.
Emergency Water Damage Restoration Services
When water damage occurs, immediate action is critical.
The first 24-48 hours often determine how much of your property can be saved.
Our emergency response team provides:
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Emergency Water Extraction
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Flood Cleanup
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Structural Drying
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Moisture Mapping
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Thermal Imaging Inspections
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Dehumidification
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Hardwood Floor Drying
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Content Protection
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Mold Prevention
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Emergency Board-Up & Tarping (when needed)
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Complete Reconstruction Services
Our goal is simple: Stop the damage. Dry the structure. Restore your home. Help your family recover.
Common Causes of Water Damage
Water damage can come from many sources, including:
Plumbing Failures
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Burst Pipes
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Frozen Pipes
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Leaking Supply Lines
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Broken Water Mains
Appliance Failures
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Washing Machine Leaks
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Dishwasher Overflow
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Refrigerator Ice Maker Lines
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Water Heater Failures
Bathroom Water Damage
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Overflowing Toilets
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Broken Wax Rings
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Tub Overflows
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Shower Leaks
Weather & Storm Damage
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Hurricane Damage
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Roof Leaks
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Wind-Driven Rain
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Flash Flooding
HVAC & AC Leaks
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Air Handler Overflow
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Condensate Drain Blockages
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AC Drain Pan Failures
No matter the cause, our team has the equipment and experience to restore your property quickly and safely.
Our Water Damage Restoration Process
Step 1: Emergency Response
Our emergency crews are available 24 hours a day, 365 days a year. We quickly assess the damage and begin protecting your property.
Step 2: Damage Assessment
Using advanced moisture meters, thermal imaging cameras, and moisture mapping technology, we identify visible and hidden water damage.
Step 3: Water Extraction
Standing water is removed using commercial-grade extraction equipment to prevent additional structural damage.
Step 4: Structural Drying
Industrial air movers and commercial dehumidifiers dry: Walls, Flooring,
Cabinets, Insulation, Crawl Spaces, Framing, Concrete Slabs.
Our technicians monitor moisture levels daily to ensure your property is drying properly.
Step 5: Sanitizing & Cleaning
If necessary, affected areas are cleaned and treated with professional antimicrobial products to reduce the risk of microbial growth and eliminate odors.
Step 6: Reconstruction
Unlike many restoration companies, OCC911 can complete both the mitigation and the rebuilding process. We restore: Drywall, Flooring, Cabinets, Baseboards, Trim, Paint, Doors, and Insulation.
Complete Room Reconstruction – One company. One project manager. One seamless restoration process.
Why Immediate Water Damage Cleanup Matters
Many homeowners believe the damage stops once the leak is repaired.
Unfortunately, water continues to migrate behind walls, under flooring, and into structural materials.
Without professional drying, water damage can lead to:
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Mold Growth
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Wood Rot
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Structural Damage
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Delaminated Flooring
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Warped Cabinets
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Drywall Deterioration
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Persistent Odors
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Higher Repair Costs
Fast response saves both your property and your budget.
Insurance Claims Assistance
Water damage claims can be confusing.
Our experienced team works directly with homeowners and insurance companies to help simplify the process.
We provide:
- Detailed Moisture Documentation
- Digital Photo Reports
- Daily Drying Logs
- Xactimate Estimates
- Direct Communication with Insurance Adjusters
- Complete Project Documentation
Our goal is to make the restoration process as smooth and stress-free as possible.
Water Damage Categories
Not all water damage is the same.
Category 1 – Clean Water
Water from broken pipes, sink supply lines, or other sanitary sources.
Category 2 – Gray Water
Water containing contaminants from appliances, washing machines, or dishwasher overflows.
Category 3 – Black Water
Highly contaminated water from sewage backups, river flooding, or toilet overflows containing waste.
Category 3 water requires specialized cleaning, sanitization, and professional restoration procedures.
Why Homeowners Choose OCC911
When disaster strikes, families need more than a restoration contractor.
They need someone they can trust. OCC911 provides:
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24/7 Emergency Response
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Certified Water Damage Restoration Professionals
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Advanced Drying Equipment
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Thermal Imaging & Moisture Detection
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Insurance Claim Assistance
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Complete Reconstruction Services
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Honest Communication
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Daily Project Updates
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Family-Focused Customer Care
We understand that you’re not just dealing with wet drywall or damaged flooring. You’re wondering where your family will sleep tonight. You’re worried about your belongings. You’re trying to navigate insurance while keeping life moving forward.
That’s why We Help Families Recover!
Frequently Asked Questions
How fast should I deal with water damage?
As fast as possible. Water spreads quickly and can soak into flooring, drywall, cabinets, and insulation before you even realize how bad it is. In Florida, mold can start growing in as little as 24–48 hours.
What usually causes water damage?
We see everything from broken pipes and roof leaks to overflowing toilets, appliance failures, AC leaks, and storm damage. Sometimes the damage is obvious, and other times it’s hidden behind walls or under flooring.
Can water damage be hidden?
Absolutely. Just because a surface looks dry doesn’t mean the structure underneath is. That’s why we use moisture meters and thermal imaging to find moisture you can’t see.
How long does the drying process take?
Most homes take about 3–5 days to dry properly, but larger losses or high humidity can make the process take longer. Every situation is different.
Will my insurance cover water damage?
Many policies cover sudden water damage like pipe breaks or appliance leaks. Flooding and long-term leaks are often handled differently. We can help document the damage for your insurance claim.
Do I need to leave my house during drying?
Not always. Many homeowners stay in the property while equipment is running. If the damage is extensive or affects critical areas like kitchens or multiple rooms, temporary relocation may be recommended.
What happens if water damage is ignored?
Water damage doesn’t just “dry on its own.” It can lead to mold growth, warped floors, odors, damaged drywall, and even structural issues if left untreated.
Do you offer emergency service?
Yes. OCC911 provides 24/7 emergency water damage response throughout Central Florida. We treat your emergency with urgency!
Proudly Serving
Central Florida
OCC911 proudly provides water damage restoration services throughout:
- Orlando
- Winter Park
- Winter Garden
- Windermere
- Sanford
- Lake Mary
- Altamonte Springs
- Oviedo
- Apopka
- Sanford
- Clermont
- Kissimmee
- St. Cloud
- Deltona
- Daytona Beach
- Melbourne
- Tampa
- Jacksonville
- Ocala
- The Villages
- And surrounding Central Florida communities.
OCC911 Florida Locations
Orlando, FL
8018 Sunport Drive Suite 211
Orlando Florida 32809
Tampa, FL
9820 Currie Davis Drive
Tampa Florida 33619
Need Emergency Water Damage Restoration?
Water Doesn’t Wait.
Neither Do We.
Whether you’re dealing with a burst pipe, flooding, appliance leak, roof leak, or storm damage, OCC911 is ready to respond—day or night.
Why Choose OCC911?
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24/7 Emergency Response
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60-Minute Emergency Dispatch Goal
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Certified Water Damage Restoration Experts
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Advanced Structural Drying Equipment
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Complete Reconstruction Services
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Direct Insurance Billing
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Serving Homeowners, Businesses, Builders & Property Managers
The OCC911 72-Hour Recovery Promise™
Within the first 72 hours of your water damage emergency, our team is committed to helping you:
- Respond quickly and secure your property
- Begin water extraction and structural drying
- Document damages for your insurance claim
- Create a personalized restoration plan
- Assign a dedicated project manager
- Keep you informed with clear, consistent communication
Because recovering from water damage isn’t just about drying a building—it’s about helping families regain stability.
